Privacy Policy
INASILPE INSTALAÇÕES ELÉCTRICAS LDA complies with all applicable EU and national legal
standards in the area of data protection, privacy and information security. Within the scope of
the Personal Data Protection and Information Security System, INASILPE seeks to ensure
regulatory compliance and institutional responsibility for data protection and information
security by implementing the technical and organizational measures necessary to comply with
Data Protection law in force.
General Principles
Authorized persons use authorized data for authorized purposes;
a) Your privacy is very important to us, in everything we do;
b) We understand that only authorized persons can access your data and treat them for the
purposes previously defined.
c) We consider that, as the holder of the data that is your data and not ours, we seek through
the Privacy Policy to express our commitment and respect for the legal norms that aim to
protect your privacy and your personal data.
d) Access to our website / website and the provision of your personal data implies the
knowledge and acceptance of this Privacy Policy. You are advised to read our "Terms and
Conditions" and the "Cookies Policy", which we provide at the same address;
e) The possible availability of links to websites external to our company does not imply any
assumption of responsibility with respect to such websites and their content, and therefore
does not apply to this Privacy Policy.
Defenitions
What is Personal Data?
For the purposes of the Policy, we follow the definition adopted by the General Regulation on
Data Protection - Regulation No. 679/2016 in force, namely any information relating to an
identified or identifiable natural person (data subject), being considered identifiable, directly
or indirectly, by reference to an identification number or to one or more specific elements of
the person's physical, physiological, psychological, economic, cultural or social identity.
How do we collect your data?
a) In the scope of our activity we collect and process personal data by telephone, by e-mail,
through our website / website or in writing, for example in the context of a contractual or pre-
contractual relationship.
The data we collect is only those that are strictly necessary for the provision of our services
and / or the supply of our products.
b) We collect and treat your personal data only with your consent when it translates a
manifestation of free, specific, informed and explicit. At any time, and by decision alone, you
may withdraw this consent.
What personal data do we collect?
a) The data we collect, in order to be able to provide our services and / or sell our products,
may be the following: Name / Address / E-mail / Contact / Tax Identification Number.
(b) the personal data to which we are being collected are processed and stored in databases,
strictly adhering to the data protection legislation and the rules on information security.
c) We will only treat your data according to specific or legitimate purposes and purposes and
determined when collecting personal data.
Com que finalidades tratamos os seus dados pessoais?
For what purposes do we treat your personal data?
We use your personal data for the following purposes:
a) Customer identification;
b) Billing and collection of services rendered;
c) Communication of changes to the conditions for the provision of contracted services;
d) Carrying out satisfaction surveys;
e) Fulfillment of legal obligations to which we are subject and, even if the Customer's consent
exists, for the marketing / installation of services and / or products, including by means that
allow the receipt of messages regardless of the intervention of the recipients.
g) Optimization of the visit and navigability on our website / website
h) Management of the contractual relationship;
i) Suitability of the services and / or products to the needs and interests of the Customer;
j) Information actions
How long do we keep your personal information?
(a) The period of time during which data is stored and stored varies according to the purpose
for which the information is processed. There are legal requirements that require us to
maintain the data for a minimum period of time.
b) If there is no legal storage period, the data will be stored and kept only for the minimum
period necessary for the purposes that led to their collection and subsequent processing, after
which they will have the appropriate treatment.
What are your rights as a data holder?
In accordance with the RGPD provisions, we guarantee you the exercise of your rights
to:
a) Access - you have the right to request us, among others, information on whether
your data is being processed, what data we are dealing with and for what purposes.
b) Rectification - you are entitled, without undue delay, to rectification of inaccurate
personal data concerning you and incomplete data to be completed.
c) Cancellation - also entitled right to be forgotten - may, under certain circumstances,
request that your personal data be erased from our records without undue delay.
d) Opposition - you have the right to object to certain types of data processing, such as
processing for the purpose of direct marketing.
e) Portability - you have the right to transfer your personal data that we keep to
another organization or to receive them in a structured and commonly used format
f) Limitation of Treatment - when you want, for example, to challenge the accuracy of
your personal data during a time period that allows us to verify its accuracy.
What measures have been implemented to ensure the security of your personal data?
We adopt technical and organizational measures that we periodically review and improve to
ensure the security and protection of your personal data in terms of its availability,
authenticity, integrity and confidentiality, as well as those designed to prevent its loss, misuse,
alteration, treatment or access, as well as any other form of illegal treatment.